Last updated: October 12, 2026

HVAC Alliance Expert Inc. (“HVAC Alliance Expert,” “we,” “us,” or “our”) operates allianceideal.com. This Privacy Policy explains how we handle information collected through our website, service inquiries, and SMS communications.

1. Information We Collect

We collect information you voluntarily provide when you contact us, request HVAC services, or enroll in text messaging. This may include:

Your name, email address, and mobile phone number.

Your service address or ZIP code.

Information about your HVAC equipment, service needs, and appointment preferences.

Messages and other information you send us.

Your SMS preferences and records of consent, including when and how consent was provided.

Our website and communication providers may also process technical and delivery records necessary to operate their services, such as connection logs, message timestamps, and delivery status.

2. How We Use Information

We use information to respond to inquiries, discuss HVAC services, coordinate appointments, provide customer support, and maintain communication records.

When you separately consent to the applicable message category, we may send:

Non-marketing SMS: service request updates, appointment confirmations, and reminders.

Marketing SMS: special offers, discounts, and seasonal promotions relating to our HVAC services.

Providing a telephone number does not, by itself, enroll you in either SMS category. Marketing consent is separate from non-marketing consent and is not a condition of purchasing services.

3. Mobile Information and SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Service providers supporting customer service may process other information solely to assist us. Text-message enrollment records and consent are excluded from other information-disclosure categories; this information will not be shared with any third parties.

We do not permit other businesses to use your SMS consent to send their own messages.

4. Service Providers and Other Disclosures

We use HighLevel and its messaging infrastructure to operate our SMS program. Providers supporting our website, customer communications, and message delivery may process information on our behalf as necessary to perform those functions.

These operational arrangements do not authorize providers to use your mobile information for their independent marketing.

We may also disclose information when required by applicable law or a valid legal request, or when reasonably necessary to protect against fraud, address security incidents, or establish or defend legal rights.

5. Cookies and Tracking

Our website is not configured to use Google Analytics, Meta Pixel, or advertising retargeting.

The platforms supporting our website or forms may use essential cookies or similar technologies for basic functionality and security. You can manage cookies through your browser settings.

We do not use this website to track your activity across unrelated websites for advertising. Our website does not change its operation in response to browser “Do Not Track” signals.

6. Your Choices

You may choose whether to provide optional information and whether to consent to either SMS category.

To stop SMS messages, reply STOP to a message from us. You may receive one confirmation of your unsubscribe request. To obtain assistance, reply HELP or email [email protected].

You may contact us to request access to, correction of, or deletion of information associated with you. We may need to verify your identity before responding. Requests are subject to applicable legal requirements and permitted retention exceptions.

Where applicable privacy laws provide additional rights, we will handle requests in accordance with those laws. We will not unlawfully discriminate against you for exercising a privacy right.

7. Retention and Security

We retain information for as long as reasonably needed to respond to requests, provide services, maintain consent and communication records, and meet applicable legal obligations.

We may retain limited opt-out records to help prevent further messages after you unsubscribe.

We use reasonable safeguards appropriate to the information we handle. No method of electronic storage or transmission can be guaranteed completely secure.

8. Third-Party Websites

Links to external websites, including mapping services, lead to services governed by their own privacy policies. This policy applies to information handled by HVAC Alliance Expert Inc.

9. Updates to This Policy

We may update this policy when our practices or applicable requirements change. Updates will appear on this page with a revised date. When required, we will provide additional notice or obtain consent before applying a material change.

10. Contact Us

For privacy questions or requests, contact:

HVAC Alliance Expert Inc.
23638 Lyons Ave #148
Newhall, CA 91321
Email: [email protected]
Website: https://allianceideal.com