Terms & Conditions
Last updated: October 12, 2026
These Terms & Conditions govern your use of allianceideal.com and participation in the HVAC Alliance Expert SMS program operated by HVAC Alliance Expert Inc. (“we,” “us,” or “our”).
1. Website and Service Requests
Our website provides information about heating, cooling, and indoor air quality services and allows you to contact us about your needs.
Submitting an inquiry does not automatically confirm an appointment, establish a service price, or authorize work. Service availability, scheduling, pricing, and the scope of work must be agreed upon separately.
Please provide accurate contact information and notify us if it changes.
2. SMS Program Description
The HVAC Alliance Expert SMS program supports communications about our HVAC services.
Depending on the separate consent choices you make, messages may include:
Non-marketing messages: service request updates, appointment confirmations, and reminders.
Marketing messages: special offers, discounts, and seasonal HVAC promotions.
Messages may be sent using automated technology. We send messages only within the categories for which you have provided the applicable consent.
3. SMS Enrollment and Consent
You may enroll by providing your mobile number and affirmatively selecting the applicable SMS consent option on our form.
Non-marketing and marketing consent options are independent, optional, and not selected in advance. You may choose either option, both options, or neither.
Providing a telephone number or submitting a service inquiry alone does not establish SMS consent. Consent to marketing messages is not a condition of purchasing goods or services.
By enrolling, you confirm that you are authorized to receive messages at the mobile number you provide. Please notify us if you stop using that number.
4. Message Frequency and Charges
Message frequency varies according to your service requests, appointment activity, and the message categories you select.
Message and data rates may apply. Your wireless provider determines any applicable charges for incoming or outgoing messages and data. Contact your provider with questions about your plan.
5. Unsubscribing
You can withdraw SMS consent at any time by replying STOP to a message from us.
After your request is processed, you may receive one final message confirming that you have been unsubscribed. We will not send further SMS messages unless you subsequently provide new consent.
To re-enroll, complete the applicable consent process again. Unsubscribing from SMS does not cancel an existing service appointment or prevent you from contacting us through another channel.
You may also contact [email protected] for help with your messaging preferences.
6. Help and Customer Support
Reply HELP to a message from us for assistance with the SMS program.
You can also contact our support team directly:
Email: [email protected]
7. Message Delivery
SMS delivery depends on your wireless provider, network availability, and device compatibility. Delivery times and successful receipt cannot be guaranteed.
Wireless carriers do not accept liability for messages that arrive late or fail to arrive.
8.Age Restriction (18+)
You must be at least 18 years old to enroll in or participate in the HVAC Alliance Expert Inc. SMS messaging program. By opting in, you confirm that you are 18 years of age or older.
9. Privacy
Information associated with this website and SMS program is handled as described in our Privacy Policy.
Mobile information and SMS consent are not provided to other businesses for their independent marketing.
10. Appropriate Use
You agree to use the website and communication services lawfully. Do not submit another person’s contact information without authorization, provide misleading information, or attempt to interfere with the website or messaging systems.
11. Changes to These Terms
We may update these terms to reflect changes to our services, messaging program, or applicable requirements. The revised version will be posted on this page with an updated date.
A change to these terms does not automatically expand your SMS consent. We will obtain additional consent when required before sending messages outside the scope of your existing choices.
12. Contact Information
HVAC Alliance Expert Inc.
23638 Lyons Ave #148
Newhall, CA 91321
Email: [email protected]
Website: https://allianceideal.com